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01FAQ

Production planning FAQ

Straight answers to the questions plant managers, planners and owners ask before they move their schedule off a spreadsheet. If yours is not here, write to [email protected].

02 Questions

Getting started

How long until I have a usable schedule?

Usually within days. Enter your open orders and the routing for each product, set the shifts on each work center, and the first finite capacity schedule runs the same day. On the Plant plan and above you import the order list from a spreadsheet instead of typing it. The slow part is rarely the software: it is writing down operation times that today live in someone's head.

What do I need to prepare?

Three lists: your open orders (product, quantity, due date, priority), your work centers with the shifts they run, and a routing for each product with the minutes per unit on each operation. On the Line plan you enter them in the app. On the Plant plan and above, a spreadsheet with these columns imports in one go.

Do I have to replace my ERP?

No. Your ERP keeps doing accounting, purchasing and inventory, and ProductionPlanning.ai does the one thing most ERPs do badly for a small plant: the sequence on every machine. On the Line plan you enter orders in the app. On the Plant plan and above, orders come in from your ERP export and the schedule goes back out as a file your ERP can read.

Do we need a consultant to set it up?

No. The setup is your own data in plain columns, and the scheduler works on it from the first import. Enterprise plans include a dedicated onboarding lead for groups that want one.

How the schedule works

What does finite capacity scheduling mean?

It means every work center has a limited number of hours in each shift, and the scheduler never plans more work than fits. When a machine is full, the next operation waits for the next free window, and the order's finish date moves with it. Read more about advanced planning and scheduling software.

What if my routings and times are not accurate?

Use the times your planner and operators quote today, even if they are rounded. They are good enough for a first schedule. On the Plant plan and above, every job marked done on the floor records its actual time next to the planned one, so the operations that are always slower or faster than written stand out and you correct them week by week.

Does it handle changeovers and setup times?

Yes. Each work center has a setup time for switching from one product family to another, and every changeover shows on the Gantt chart as its own block, so you see what setups cost in hours. On the Plant plan and above, the scheduler also groups similar jobs to cut the number of changeovers, as long as that does not push another order past its due date.

Which sequencing rules can I use?

Every plan schedules by earliest due date. On the Plant plan and above you choose between earliest due date, shortest operation first and customer priority, and run the same orders under each rule to compare on time performance and bottleneck load before you publish. Our guide to job sequencing rules explains when each one wins.

What happens when a machine goes down mid shift?

Set the machine to down in the schedule and enter when you expect it back. One click on reschedule moves the jobs it was due to run, either to its next free window after the repair or to an alternative work center from the routing. Any order whose projected finish now passes its due date turns red at once, so you know who to call before lunch.

Does it show material shortages?

Yes, on the Plant plan and above. For every order the schedule checks the materials it needs against stock on hand and open purchase orders, and lists what is short, by how much, and by when.

Can the floor see the schedule?

Yes, on the Plant plan and above. The operator at each machine opens the queue for that work center and shift on a screen, a tablet or a phone, and taps start and done on each job with the actual quantity. The planner sees the same progress on the Gantt chart without walking the floor.

Data and security

Who owns my data and can I export it?

The data is yours, on every plan. Export orders, routings, work centers and schedules as spreadsheets whenever you like, and delete your plant's data whenever you choose. Cancelling does not lock anything away: you keep full export until the paid period ends.

Where is my data stored and how is it protected?

Data is encrypted in transit and at rest, backed up daily, and access is controlled by roles. The production planning data security page has the details your IT team will ask for.

Do you support single sign on?

Yes. Single sign on is included on Group, and SAML with SCIM provisioning is included on Enterprise.

Pricing and billing

Is there a free version?

No. All four plans are paid subscriptions, billed monthly or yearly per plant. What costs nothing is the demo on the home page: it loads a machine shop, a bakery or a fabrication shop and runs the real engine in your browser, without an account.

How does per plant pricing count?

You pay per site, not per person. A plant is one site with its own shop floor and its own work centers, and every plan includes unlimited users, so operators at the machines and people in the office do not add to the bill.

Can I pay yearly?

Yes. Every plan can be billed yearly, and a year costs ten months instead of twelve. See the full production scheduling software pricing.

Can we get an invoice and a purchase order?

Yes, on Group and Enterprise. Send the purchase order and we invoice against it with payment terms. Line and Plant are paid by card.

How do I cancel?

Cancel from your account settings at any time. The plan stays active until the end of the period you paid for, and you can export all your data before then.

03 Start

Ready to see your own late orders?

Run the demo on a week of orders, then create your account and schedule your own plant.

Try the demo