01security
Production planning data security, in plain terms
Your order book, routings and customer due dates are commercially sensitive. This page explains how ProductionPlanning.ai protects them, who can see them, and how you get them back out. If your IT team needs more, write to [email protected].
02 Data
How your data is protected
- Encryption in transit with TLS on every connection
- Encryption at rest for databases and backups
- Daily backups, kept in a separate location
- Each plant's data kept separate from every other customer's data
- Access by our staff limited to support you have asked for
03 Access
Who can see and change what
- Every user signs in to a personal account, never a shared one
- Roles and permissions per plant and per team (Group plan and above)
- Granular roles down to work center level (Enterprise)
- Change history on every order and operation (Plant plan and above)
- Operators see their work center queue, not the whole order book
04 SSO
Single sign on and user provisioning
- Single sign on with your company identity provider (Group plan)
- SAML single sign on and SCIM user provisioning (Enterprise)
- Leavers removed from your identity provider lose access straight away
05 Ownership
Your data stays yours
- You own the orders, routings, work centers and schedules you put in
- Export everything as spreadsheets at any time, on every plan
- Delete your plant's data on request, or at the end of your subscription
- We never sell your data or use it to advertise to anyone
06 For IT
For your IT and procurement team
- A data processing agreement on the Enterprise plan
- Security questionnaires answered for Enterprise customers
- A security review with your team on Enterprise
- A service level agreement on Enterprise
- Invoicing with payment terms and purchase orders on Group and Enterprise
See the privacy policy, the terms and the full pricing.
07 Start
Questions from your IT team?
Write to [email protected] and a person answers.
Your data stays yours. Export or delete it any time. No card to try the demo.